Crawford County Memorial Hospital (CCMH) is proud to announce that five of its healthcare providers have achieved Press Ganey Likelihood to Recommend scores in the 90th percentile in the last quarter, placing them among the top-performing for patient experience.
The providers include:
- Dr. Michael Luft
- Dr. Rick Malyszek
- Dr. David Wright
- Dr. Libby Ranniger
- Julie Graeve, ARNP
The Press Ganey Likelihood to Recommend score measures how likely patients are to recommend their provider to others. This is a widely recognized benchmark of patient satisfaction and quality of care. Achieving the 90th percentile means these providers scored higher than 90% of their peers across the country—an indicator of exceptional performance in delivering compassionate, high-quality care.
This recognition highlights their commitment to creating a safe, supportive, and collaborative care environment where patients feel heard, respected, and confident in their care. Patients’ perceptions of safety, clear communication, and teamwork influence the scores.
To sustain this level of excellence, our team continuously prioritizes patient-centered care and strong communication. CCMH fosters a culture that values both safety and compassion for our patients.
This achievement reflects not only the excellence of these providers but also the strength of the entire CCMH care team. CCMH is committed to delivering the highest quality care to every patient.
To learn more about our providers, click their photo above or visit our staff page.
